FAQ
Q: Where are you located?
A: We are located in Gympie Queensland Australia
Q: Are you an Australian owned business?
A: Yes we are
Q: What should I know about shipping?
A: When you order from us you should be aware of the following proceedures
- We do not send orders until they are paid for.
- We deliver world wide
- Please choose the type of shipping that best suits your needs. If you need your order in a hurry be sure to select EXPRESS POST, as we will send it quickly and if you live in a major city you will receive your order within 48 hours. This does not apply to cities like Perth and destinations beyond Australia.
Q: What is the quickest way to receive my order?
A: Choose express post. Express Post orders are sent within 24 hours excluding weekends, and will arrive in most major cities in Australia 24 hours later.
Q: Do you offer discounts to Fund rasing evvents, school discos, fetes etc?
A: Yes we do. But to be fair there is a $300 minimum order value.
Q: What types of Payments do you offer?
A: Paypal, On site credit transactions, Pay by phone, and direct deposit into our business bank account.
Q: Is my personal and financial information I submit on your website secure?
A: Yes it is. We use GEOTRUST 128 bit encryption - SSL security to protect your information.
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